Customer Service Representative

Overview:
We’re hiring a Customer Service Representative to serve as the first point of contact for our customers. If you’re a strong communicator who thrives in a busy, people-first environment, we want to hear from you.

Key Duties:

• Answer incoming calls and handle customer inquiries
• Schedule fuel deliveries and service calls
• Keep customer accounts up to date
• Inform customers about promotions like Budget and Pre-Buy Programs
• Process in-person and backup billing payments
• Help with general office tasks, including filing and preparing paperwork

What You’ll Need:

Required:

• High school diploma or GED
• 1–2 years of customer service experience
• Calm, professional demeanor with strong communication skills
• Willingness to work rotating Saturdays and extended hours during peak season

Preferred:

• Experience in the fuel industry
• Bilingual in English and Spanish
• Familiarity with Blue Cow and Ignite software

Work Environment:
Office-based with frequent interruptions. Expect occasional visits from children and friendly office pets, including a quiet cat upstairs.

Physical Requirements:

• Regular use of computers, phones, and basic office equipment
• Ability to sit, stand, and work with detail for extended periods